We at traywickbags.com want you to be fully satisfied with your purchase. Returns will be accepted for unused items only, and must be in the same condition as received. To exchange or return an item, please request a return authorization via email within 90 days of receipt of your order. Include a copy of that authorization with your return. Shipping charges are not refundable.

Send your request for exchanges or returns to: info@traywickbags.com